AI Chatbot Development

Modern customers expect instant, round-the-clock assistance. Swadha Info Solutions builds AI-powered chatbots that handle customer queries, qualify leads, book appointments, process orders, and provide personalised recommendations — all without human intervention.

We develop chatbots using the latest large language models — OpenAI GPT-4o, Google Gemini, and Anthropic Claude — combined with retrieval-augmented generation (RAG) to ground responses in your company's own knowledge base, product catalogue, and FAQs. This ensures accurate, on-brand responses every time.

Our chatbots integrate seamlessly with your website, WhatsApp Business API, Facebook Messenger, Telegram, and mobile apps. We connect them to your CRM (Salesforce, HubSpot, Zoho), helpdesk (Freshdesk, Zendesk), and e-commerce platform so every conversation creates actionable data.

Every chatbot we deliver includes an admin dashboard for conversation analytics, intent training, and live-agent handoff — so you stay in control while AI does the heavy lifting.